Privacy Policy
Privacy Policy
Byoli.com is Uttarakhand’s very own community-specific Matrimonial Platform whose goal is to bring together truly compatible hearts that can forge lifelong commitments. To achieve this goal, we ask you to share your personal identifiable details. We are committed to respecting and protecting your online privacy and understand the need for a robust protection and management system for all the information you share with us. Hence, this Privacy Policy describes how Byoli collects & uses its user(s) information.
For the purpose of this Privacy Policy “You", “Your” or “User(s)” shall mean the person who is accessing the Platform.
What information do we collect from you?
The information that we collect from you depends on the context of your interactions on the platform and the products and services you opt for. This includes, but may not be limited to Name, Date of Birth, Educational Qualification, Photo Identity Proof (for verification), Mailing Address, Contact Number, Photographs, Videos, User-specified Password etc.
If you register using third-party platforms such as Google or Facebook, depending on the permission you allow us to access, we may collect your personal data through their APIs. When you access our platform, some information/specification related to your Device Type, Geographic Location, Logs are also collected automatically.
For financial transactions using Credit Cards, Debit Cards or UPI, we use a secure server & Cookies to store login information. Cookies are small files that are stored on your hard drive to help us provide our services. Third-party Cookies or similar/related devices may also be found on certain pages of the website. We have no control over how third parties use cookies.
In order to continually improve our product(s) and service(s) and make Byoli a safe and secure place for all our user(s), we may use the information you share with us for verification purposes, data analysis, usage trends, fraud prevention, market research. We also identify your IP address to help us diagnose server problems and gather broad demographic information.
How do we use the information we collect?
The information you share with us is used in an extremely fair and reasonable manner and according to the purpose for which you shared it with us. The first and foremost reason is to offer you our matrimony services.
Your information is also used to offer you a personalized user experience and ensure that we fulfil your requirements by identifying user trends and evaluating the effectiveness of our campaigns.
Your information also helps us with your account management, data analysis, market research and regularly improves our platform as well as our products and services.
We also use your information to communicate with you through various channels such as phone, email, push notifications etc. to keep you up to date with new promotions and offers that might interest you.
With whom do we share your information?
Your information is published on the platform and is shared with other users in order to provide you with our matchmaking service.
We may use third-party services to offer a seamless user experience. These third-party service providers may require the access or use of your information in order to provide services related to payment processing, platform maintenance, hosting, storage and backup. In any case, these service providers access or use your information under our strict policies and supervision.
We will disclose your information as required by the law and when we have a reason to believe that such disclosure is necessary to comply with legal processes or to protect our’s and other members' interests and protection.
How do we keep your information safe and secure?
We implement a series of security measures to keep your information secure with us. Sensitive information like payment details and personal identifiable documents are encrypted using the best industry encryption software.
Even our employees get ot access your information on “need to know” basis in order to perform a specific task related to your requirements.
While we implement world-class safety protocols to keep your information safe and secure, we still cannot guarantee 100% security due to the inherent nature of the internet which itself isn’t 100% secure.
How Long Do We Keep Your Information?
Your information is stored with us as long as you use our services, are active on our platform, and also as required by applicable law.
Unless your information is required to fulfil legal obligations, resolve disputes like fraud or protect the interests of our platform and its users, your information is deleted/anonymized (deleted after a certain timeframe) upon deletion of your account.
We may keep some of your basic information in order to improve our services and may only use the information to analyze the “nature of use” of our products and services. In no way this information will be used to specifically analyse your personal characteristics.
Cookies and Other Tracking Tools
We and our third-party service providers use various tools such as cookies and web beacons to collect information, understand user behaviour and identify you.
For your reference, we have mentioned our Cookie Policy so that you can understand how you can control their access and use through your browser and various other tools.
What are Cookies?
When you visit a website, a small text file called a cookie is placed on your device. They are widely used to improve the efficiency of websites, improve user experience, and provide information to website owners.
How We Use Cookies
Authentication: Cookies help us identify you and maintain your session when you log in to your account on our website.
Personalization: Cookies allow us to remember your preferences and personalize your experience on our website.
Analytics: We use cookies to analyze how users navigate and interact with our website, helping us improve its performance and usability.
Advertising: Cookies may be used to deliver relevant advertisements based on your browsing history and interests.
Security: Cookies help us detect and prevent fraudulent activities and enhance the security of our website.
Types of Cookies We Use
Required Cookies: These cookies are required for our website to function properly. They enable basic website functions such as page navigation, user authentication, and access to secure areas. Certain services may be unavailable if these cookies are not present.
Performance Cookies: They collect information about how visitors interact with our website, such as the pages they visit most frequently and any error messages they encounter. These cookies aid in the enhancement of our website's performance and functionality.
Cookies for Functionality: These cookies enable our website to remember choices you make, such as language preferences and customised settings. They improve your experience by presenting you with personalised features and content.
Advertising Cookies: We may collaborate with third-party advertising partners who may use cookies to deliver targeted advertisements to you based on your interests and browsing history. These cookies may also track your visits to other websites.
Cookie Management
Cookies can be managed or disabled in your browser settings. Please keep in mind that disabling specific cookies may have an impact on the functionality and user experience of our website. You can also opt out of personalised advertisements by changing your advertising preferences or by utilising the opt-out mechanisms provided by advertising networks.
Third-Party Cookies
Third-party cookies, such as those used for analytics and advertising, may be permitted on our website. These cookies are subject to the cookie policies of the respective third parties, which we recommend reviewing for more information.
Updates to the Cookie Policy
This Cookie Policy may be updated from time to time to reflect changes in technology, applicable laws, or the practices of our website. Any changes will be posted on our website, along with the new effective date. We encourage you to review this policy on a regular basis for the most up-to-date information on our cookie usage.
How to contact us?
You may reach out to us via various modes of communication at the following contact details
Email: helpdesk.byoli@gmail.com
Phone: +91-8126697764 | +91-9760689555 | +91-7060946227
The information that we collect from you depends on the context of your interactions on the platform and the products and services you opt for. This includes, but may not be limited to Name, Date of Birth, Educational Qualification, Photo Identity Proof (for verification), Mailing Address, Contact Number, Photographs, Videos, User-specified Password etc.
If you register using third-party platforms such as Google or Facebook, depending on the permission you allow us to access, we may collect your personal data through their APIs. When you access our platform, some information/specification related to your Device Type, Geographic Location, Logs are also collected automatically.
For financial transactions using Credit Cards, Debit Cards or UPI, we use a secure server & Cookies to store login information. Cookies are small files that are stored on your hard drive to help us provide our services. Third-party Cookies or similar/related devices may also be found on certain pages of the website. We have no control over how third parties use cookies.
In order to continually improve our product(s) and service(s) and make Byoli a safe and secure place for all our user(s), we may use the information you share with us for verification purposes, data analysis, usage trends, fraud prevention, market research. We also identify your IP address to help us diagnose server problems and gather broad demographic information.
The information you share with us is used in an extremely fair and reasonable manner and according to the purpose for which you shared it with us. The first and foremost reason is to offer you our matrimony services.
Your information is also used to offer you a personalized user experience and ensure that we fulfil your requirements by identifying user trends and evaluating the effectiveness of our campaigns.
Your information also helps us with your account management, data analysis, market research and regularly improves our platform as well as our products and services.
We also use your information to communicate with you through various channels such as phone, email, push notifications etc. to keep you up to date with new promotions and offers that might interest you.
Your information is published on the platform and is shared with other users in order to provide you with our matchmaking service.
We may use third-party services to offer a seamless user experience. These third-party service providers may require the access or use of your information in order to provide services related to payment processing, platform maintenance, hosting, storage and backup. In any case, these service providers access or use your information under our strict policies and supervision.
We will disclose your information as required by the law and when we have a reason to believe that such disclosure is necessary to comply with legal processes or to protect our’s and other members' interests and protection.
We implement a series of security measures to keep your information secure with us. Sensitive information like payment details and personal identifiable documents are encrypted using the best industry encryption software.
Even our employees get ot access your information on “need to know” basis in order to perform a specific task related to your requirements.
While we implement world-class safety protocols to keep your information safe and secure, we still cannot guarantee 100% security due to the inherent nature of the internet which itself isn’t 100% secure.
Your information is stored with us as long as you use our services, are active on our platform, and also as required by applicable law.
Unless your information is required to fulfil legal obligations, resolve disputes like fraud or protect the interests of our platform and its users, your information is deleted/anonymized (deleted after a certain timeframe) upon deletion of your account.
We may keep some of your basic information in order to improve our services and may only use the information to analyze the “nature of use” of our products and services. In no way this information will be used to specifically analyse your personal characteristics.
We and our third-party service providers use various tools such as cookies and web beacons to collect information, understand user behaviour and identify you.
For your reference, we have mentioned our Cookie Policy so that you can understand how you can control their access and use through your browser and various other tools.
What are Cookies?
How We Use Cookies
Authentication: Cookies help us identify you and maintain your session when you log in to your account on our website.
Personalization: Cookies allow us to remember your preferences and personalize your experience on our website.
Analytics: We use cookies to analyze how users navigate and interact with our website, helping us improve its performance and usability.
Advertising: Cookies may be used to deliver relevant advertisements based on your browsing history and interests.
Security: Cookies help us detect and prevent fraudulent activities and enhance the security of our website.
Types of Cookies We Use
Required Cookies: These cookies are required for our website to function properly. They enable basic website functions such as page navigation, user authentication, and access to secure areas. Certain services may be unavailable if these cookies are not present.
Performance Cookies: They collect information about how visitors interact with our website, such as the pages they visit most frequently and any error messages they encounter. These cookies aid in the enhancement of our website's performance and functionality.
Cookies for Functionality: These cookies enable our website to remember choices you make, such as language preferences and customised settings. They improve your experience by presenting you with personalised features and content.
Advertising Cookies: We may collaborate with third-party advertising partners who may use cookies to deliver targeted advertisements to you based on your interests and browsing history. These cookies may also track your visits to other websites.
Cookie Management
Third-Party Cookies
Updates to the Cookie Policy